Hi there, I’m Shawna

picture of Shawna wearing a beanie standing in front of the red rocks in Utah

I’m a design and research executive with 15+ years leading teams in healthcare, government, and other complex environments. I have a depth of knowledge in user research, design, accessibility, and code.

I’ve worked with large companies including Google, Intuit, and Meta, government agencies including VA, CMS, and the United Nations, and civic agencies and nonprofits including Ad Hoc & Code for America.

I was most recently VP of Experience for Code for America.

I’m currently open to VP, Senior Director, and Director opportunities in health tech, complex, and regulated industries. I’m also available for coaching and consulting engagements.

Leadership portfolio

I’ve spent 15+ years building and leading design & research teams in complex, regulated environments. Scaling orgs, driving strategy, and delivering outcomes that matter.

More on my portfolio

Healthcare & benefits

I’ve designed and led work across VA health, Medicaid renewal, CMS quality reporting, and Kaiser Permanente — with a focus on access, dignity, and compliance.

More on healthcare

Coaching

I partner with leaders, managers, and high-level ICs to help focus their energy, navigate tough moments, and build vibrant, quality teams.

More on coaching

Other skills I’m proud of

  • Starting with small wins and discovery sprints to build momentum
  • Creating compelling stories that answer the questions stakeholders really have
  • Organizing initiatives into Now/Next/Later and helping folks prioritize their work
  • Recalling and finding old slack posts incredibly quickly
  • Working as a lab assistant to my neurospicy 11 year-old son

Note: The design of this page may not be as “flashy” as you’d expect from a design leader because I like to prioritize readability, accessibility, and simplicity, to allow you to focus on the content. I hope it helps!